Resident FAQ

Who do I contact for a maintenance request?

If you have a light out, a loose knob, or any non-emergency maintenance request, you may e-mail your housing coordinator, call our office at 601-981-7368 or 800-990-7368, or you may click here to fill out a maintenance request form. A member of our staff will be in contact with you within 24 working hours to fulfill your request. In the event of a maintenance emergency (ex: water leak, no heat/air conditioning, broken glass/door posing a security threat, etc) please contact the emergency maintenance number for your respective community or contact our on-call staff member at 601-594-6349 by voice or text and we’ll respond to your emergency immediately.

How much notice do I need to provide to move out?

Corporate Housing Experts requires a minimum 30-day notice to vacate. However, some communities request a 60-day notice. If your apartment community requires a longer notice to vacate, your housing coordinator will have informed you of this information during the leasing process.

You may fill out a notice to vacate form here.

Is maid service available?

Definitely! We have a team of trusted housekeepers who can keep your corporate apartment looking spick-and-span. Rates vary based on how many bedrooms you have and how often you’d like the service. Please contact our office for more information.

Can I stay in my apartment a little longer?

Sure! More than likely, your apartment will be available for you to extend your stay. You do not need to stay another full month. Just inform our staff of how much extra time you need and we’ll take care of the rest.

Can I upgrade my cable/internet package?

Of course! All of our corporate apartments come with expanded cable packages and high-speed Internet, but if you require something more, please contact our staff. We can get you the best possible rate on package upgrades and can include the additional cost in your monthly invoice.

After move out, when will my deposit(s) to be refunded?

After you move out of your corporate apartment, we will wait on final bills from all utility providers and perform a walk-through inspection of your apartment to identify any damages. After these items have been satisfied, we will return your security deposit the way that it was originally paid (via credit/debit card or company check). This process usually takes about 30 days; however, it may take longer when waiting on final bills to arrive. If you have not received your security deposit back after one month has passed, please contact our office.

We provide custom housing solutions in Jackson, Biloxi, Gulfport, Hattiesburg, and the entire the state of Mississippi, as well as nationally. Corporate Housing Experts is your furnished apartment provider no matter where you are!